Product Manager – Global Digital Ecosystems for Talent Acquisition and Workforce Transition at a Multi-Billion-Dollar Enterprise

Role Overview

The Product Manager role is responsible for owning product strategy, execution, and cross-functional alignment across a complex, global service ecosystem. The position requires strong product judgment, comfort operating in ambiguity, and the ability to balance long-term strategy with near-term delivery in a fast-paced environment.

The role works closely with engineering, service teams, sales, and leadership to ensure products deliver measurable business impact while addressing meaningful customer needs.

Key Responsibilities

Product Strategy & Vision

• Define and communicate a clear product vision and roadmap aligned with business and service objectives.

• Ensure product direction supports long-term growth while addressing immediate market needs.

Business & Service Alignment

• Ensure software products integrate seamlessly into the broader service ecosystem.

• Drive alignment between product capabilities and business outcomes.

Roadmap & Prioritization

• Develop and maintain a transparent product roadmap.

• Balance short-term wins with long-term strategic initiatives.

Feature Development & Execution

• Translate business needs into clear functional requirements for engineering teams.

• Create detailed user stories and lead release planning efforts.

• Act as the driving force behind feature delivery from concept to launch.

Stakeholder Collaboration

• Partner closely with service teams, sales, customer success, and leadership to ensure product priorities align with organizational goals.

• Facilitate alignment across global, cross-functional stakeholders.

Data-Driven Decision Making

• Define, track, and analyze product performance metrics.

• Use data and insights to continuously improve features and outcomes.

Customer Advocacy

• Represent the voice of the customer by gathering feedback and translating insights into product decisions.

• Ensure product development remains aligned with customer needs and strategic objectives.

Go-to-Market Support

• Support product launches by partnering with sales and services teams on messaging, positioning, and rollout plans.

Cross-Functional Collaboration

• Work closely with UX designers, engineers, support, documentation, training teams, and other functions to bring features to market successfully.

Key Stakeholders & Interactions

• Global Head of Product

• Chief Information Officer

• Engineering, Support, Professional Services, Service Design, Partner Management

• Senior leadership team

• Enterprise customers

• Global functional leaders across the broader group

Profile

Education & Experience

• Bachelor’s degree in Computer Science or a related discipline from an accredited institution.

• 4+ years of product management experience in B2B or B2C environments.

• Demonstrated experience delivering new software features and enhancements.

• Hands-on experience using Jira.

• Ability to operate as a generalist Product Manager across multiple product areas.

• Strong problem-solving, decision-making, and stakeholder management skills.

• Proven ability to manage short-term execution while shaping long-term product direction.

• Experience working in a matrixed, multi-geography environment.

• Prior experience with ProductBoard is a plus.

• Prior experience working on AI-driven products leveraging LLMs is a plus.

Role Constraints

• Hybrid role based in an office in Pune, India, with 2–3 days per week onsite.

Knowledge & Competencies

• Strong understanding of modern product management practices.

• API and data fluency, including the ability to read Swagger/OpenAPI documentation, understand JSON payloads, and write basic SQL queries.

• Ability to analyze product KPIs and assess ROI.

• Strong conceptual thinking with the ability to see the bigger picture.

• Analytical and strategic mindset with sound business judgment.

• Experience using product analytics tools and frameworks to measure feature performance and adoption.

• Ability to drive operational improvements independently while aligning stakeholders on change.

• Comfortable operating in agile, evolving environments.

• Strong results orientation with resilience, ownership, and emotional intelligence.

• Confidence to challenge perspectives constructively and influence outcomes.

• Highly self-motivated with a strong work ethic and enthusiasm for working within a diverse, global team.

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